Shipping policy

Last updated: 11 September, 2025

Thank you for visiting and shopping at Temparra. Following are the terms and conditions that constitute our Shipping Policy.

Digital Product Delivery

1. General Information

All orders are processed instantly after receiving your order confirmation email. You will receive notification when you complete the payment.

2. Digital Delivery

As Temparra specializes in digital products, shipping in the traditional sense does not apply. Our products are delivered electronically.

3. How to Download

After purchasing, you will receive a link to download the digital product via the email provided at checkout. This link will be active for a set number of days as specified in the product description.

4. Download Issues

If you encounter any issues with downloading or accessing your digital product, please contact us immediately at hello@temparra.com so we can resolve the issue. Our customer service team is available 24/7 to assist you.

5. File Format

Digital products are delivered in PDF. Please ensure you have the appropriate software to open and use the files.

6. Technical Support

We provide technical support for downloading and accessing digital products. However, we do not provide in-depth training or customization support for the templates themselves.

7. Changes to Shipping Policy

Temparra reserves the right to modify this Shipping Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

8. Contact Us

If you have any questions about our Shipping Policy, please contact us at hello@temparra.com.