At Temparra.com, we want to ensure customer satisfaction. However, because our products are digital downloads, our refund policy is limited.

1. Non-Refundable Items
– All Canva templates and other digital products are non-refundable once downloaded or accessed.
– We do not issue refunds for accidental purchases, change of mind, or failure to use the product.

2. Exceptions
Refunds may be granted in the following cases:
– Duplicate Purchase: If you accidentally purchase the same product twice.
– Technical Issues: If you encounter a technical problem that prevents you from accessing the product, and our support team cannot resolve it.

3. Requesting a Refund
To request a refund under the exceptions above:
– Contact us within 7 days of purchase at hello@temparra.com.
– Provide proof of purchase and a detailed explanation of the issue.
– Refunds, if approved, will be processed to the original payment method.

4. Contact Us
If you have questions about this Refund Policy, please contact us: Email: hello@temparra.com